FAQ
1.What is your MOQ?
---MOQ 2000pcs, Before place an order.You can Comfirm Sample with us
2. What package do you usually use for?
---Always we offer White Box
3.How long does it take to if I place trial order?
---Always after you get trial order.I will send goods with 3 days .
4. What methods of payment do you accept for the full-order?
--Various payment methods are available, including via PayPal, Visa,MasterCard,Western Union and T/T.
5. Is it possible to put our logo on your product or product packaging?
---Of course, we are Factory, We can proof you according to your requirements before placing an order....
6. How to Solve the Quality problems after sales?
---Take photos of the problems and send to us
After we comfirm the problems, within three days,we will make a satisfied solution for you.
Q1. Can I have a sample order for solar led light?
A: Yes, we welcome sample order to test and check quality.
Mixed samples are acceptable.
Q2. What about the lead time?
A:We have stock ,Sample could be deliveried at onece, mass production time needs 1-2 weeks for order quantity more than 500PCS
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT.
It usually takes 3-5 days to arrive.
Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 1-3 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity.
For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
简体中文 
